TOLL-FREE: 1.855.NYX.ECIG (699.3244)

FREQUENTLY ASKED QUESTIONS (FAQ)

 

WHAT FLAVORS DO YOU CARRY AND WHAT NICOTINE LEVELS ARE AVAILABLE?

We currently have 20+ different Premium E-Liquid lines. Meaning we have over 100+ different flavors varying from Tobaccos, Menthols, Fruits, Drinks, Candies and Gourmet flavors. All the E-Liquid we carry have different levels of nicotine, depending on the line. However the levels of nicotine are, 0mg, 3mg, 6mg, 9mg, 12mg, 18mg. 

AM I ALLOWED TO SMOKE ELECTRONIC CIGARETTES ANYWHERE? 

NYX E-CIGS carries Electronic Cigarettes that are different than traditional tobacco cigarettes as there is no burning of tobacco and other harmful chemicals. There is no harmful second hand smoke from electronic cigarettes so you can vape virtually anywhere. Please do keep an open mind as some people may not be aware of this revolutionary product and may take offense to vaping in public. Just treat it as a traditional cigarette. Wherever you can not smoke, you should not vape as well. 

AM I ALLOWED TO USE ELECTRONIC CIGARETTES? 

Products from NYX E-CIGS are for smokers of 19+ years of age. It is not for nonsmokers or women who are pregnant or breast-feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma, etc. 

WHAT IS YOUR MOST POPULAR FLAVOR? 

It is difficult to say which is our most popular flavor as everyone has their own unique tastes and preferences! We have some of the most unique and high quality flavors in the market today. Our research and development team plan to introduce more unique and interesting e-liquid flavors in this ever evolving industry. If you have any feedback on our flavors and e-liquids we encourage you to drop us a line or to review a specific product. 

DOES NYX E-CIGS OFFER FREE SHIPPING? 

Yes! Currently NYX ECIGS is offering FREE expedited post shipping for orders of $100 or more*. Shipping options will be displayed during checkout process. *Certain remote areas are excluded from free shipping* 

WHAT INGREDIENTS ARE USED IN YOUR E-LIQUID? 

Our ingredients contain both USP vegetable glycerin (VG) and propylene glycol (PG) along with USP grade flavouring (natural and artificial). We have strict quality controls for all products we sell, including e-liquid. E-liquid that we carry are tested for quality. All of the other E-Liquid lines that we carry from the United States has been lab tested and gone through extensive quality control. 

DOES YOUR E-LIQUID CONTAIN DIACETYL? 

No, NYX does not carry any e-liquids with diacetyl. 

DO YOU ACCEPT RETURNS ON YOUR PRODUCTS? 

Returns for hardware and accessories are accepted within 7 days of purchase, provided that the product shows no signs of use and is unopened. We do not accept returns on E-Liquids as flavors are subjective from person to person and different customers have their preferences to flavor. If you would like to try a variety of our unique flavors, we highly suggest you visit one of our B&M locations to try them out for yourselves to ensure you are making the correct purchase. Products returned are subject to a 15% restocking fee. 

ARE E-LIQUID AND ELECTRONIC CIGARETTES SMOKING CESSATION PRODUCTS? 

No. E-liquid and electronic cigarettes are not proven cessation products at this time. Electronic cigarettes and e-liquid provides an alternative to traditional cigarette smoking.

 

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