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  • FREE SHIPPING CANADA-WIDE AND FREE SAME-DAY DELIVERIES WITHIN THE GTA ON ALL ORDERS OVER $35! (Some exceptions may apply)

FREQUENTLY ASKED QUESTIONS (FAQ)

 

At NYX ECIGS, we offer a vast variety of different Premium Brand E Liquids, boasting over 100 different flavours to choose from! Within our large selection, we have anything from Tobacco, Menthol, Fruit, Dessert, Candy, as well as several different flavours of your favourite beverage! Milkshake, Lemonade, Coffee- you name it, we got it! Never expect anything less from our company, especially when it comes to our E Liquids!

 

Most of our E Liquids have 0mg, 3mg, 6mg, 12mg, and 18mg nicotine strengths for Freebase; as well, we carry NIC SALT levels ranging from 12mg, 20mg, 20mg BOLD 35, and 20mg BOLD 50!

 

Usually public areas such as malls, restaurants, etc, prohibits smoking and/or vaping of any sort- also, some countries actually prohibit vaping, and/or advertising of any sort so please keep in mind that we should not tarnish the good name of vaping so we should all respect the laws and regulation wherever we are!

 

WHAT FLAVORS DO YOU CARRY AND WHAT NICOTINE LEVELS ARE AVAILABLE?

We have the largest variety of Premium E-Liquid lines. Meaning we have over 100+ different flavors varying from Tobaccos, Menthols, Fruits, Drinks, Candies, and Gourmet flavors. All the E-Liquid we carry have different levels of nicotine, depending on the line. However the levels of nicotine are, 0mg, 3mg, 6mg,12mg, 18mg for Freebase; 12mg, 20mg, 20mg BOLD 35, and 20mg BOLD 50 for Nicotine Salts.

 

AM I ALLOWED TO SMOKE ELECTRONIC CIGARETTES ANYWHERE? 

NYX E-CIGS carries Electronic Cigarettes that are different than traditional tobacco cigarettes as there is no burning of tobacco and other harmful chemicals. There is no harmful second hand smoke from electronic cigarettes so you can vape virtually anywhere. Please do keep an open mind as some people may not be aware of this revolutionary product and may take offence to vaping in public. Just treat it as a traditional cigarette. Wherever you cannot smoke, you should not vape as well.

 

AM I ALLOWED TO USE ELECTRONIC CIGARETTES? 

Products from NYX E-CIGS are for smokers of 19+ years of age. The use of these products are not for nonsmokers, women who are pregnant or breast-feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma, etc.

 

WHAT IS YOUR MOST POPULAR FLAVOR? 

It is difficult to say which our most popular flavor is as everyone has their own unique tastes and preferences! We have some of the most unique and high quality flavors in the market today. Our research and development team plan to introduce more unique and interesting e-liquid flavors in this ever evolving industry. If you have any feedback on our flavors and e-liquids we encourage you to drop us a line or to review a specific product.

 

DOES NYX E-CIGS OFFER FREE SHIPPING? 

Yes! Currently NYX ECIGS is offering FREE shipping for orders over $35 across Canada. Shipping options will be displayed during checkout process. Certain remote areas are excluded from free shipping. Same day delivery is also available for certain addresses in the Greater Toronto Area.

 

DOES NYX ECIGS SHIP TO THE UNITED SATES OR INTERNATIONALLY?

We do not ship outside of Canada due to each country having their own specific rules and regulations related to vaping or nicotine products.

 

HOW CAN I BUY IN WHOLESALE? 

Please contact us at support@nyxecigs.com

 

WHAT INGREDIENTS ARE USED IN YOUR E-LIQUID? 

Our ingredients contain both USP vegetable glycerin (VG) and propylene glycol (PG) along with USP grade flavouring (natural and artificial). We have strict quality control for all products we sell, including e-liquid. E-liquid that we carry are tested for quality. All of the other E-Liquid lines that we carry from the United States has been lab tested and gone through extensive quality control.

 

DOES YOUR E-LIQUID CONTAIN DIACETYL? 

No, NYX does not carry any e-liquids with diacetyl. 

 

DO YOU ACCEPT RETURNS ON YOUR PRODUCTS? 

Returns for hardware and accessories are accepted within 15 days of purchase, provided that the product is unopened. We do not accept returns on E-Liquids as flavors are subjective from person to person. Products returned are subject to a 20% restocking fee.

 

ARE E-LIQUID AND ELECTRONIC CIGARETTES SMOKING CESSATION PRODUCTS? 

No. E-liquid and electronic cigarettes are not proven cessation products at this time. Electronic cigarettes and e-liquid provides an alternative to traditional cigarette smoking.

 

 

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